Patient Care Coordinator - Front Office

Doctors of Physical Therapy is seeking a part‑time Patient Care Coordinator for our Marshfield, WI clinic. The ideal candidate is looking for longevity with a growing company, is a self‑starter, and possesses excellent interpersonal and customer‑service skills to build relationships with patients and the community, creating a welcoming environment. This position is part‑time with the potential to move to full‑time status.

Responsibilities

• Greet patients.
• Effectively communicate with patients, families, team members, clinicians, and all departments.
• Provide detailed instructions to patients for their visits.
• Review and evaluate patient charts for data‑entry accuracy.
• Work as a team to ensure an efficient environment and timely calls to patients and referral sources.
• Answer phones.
• Perform patient registration and data entry.
• Handle scanning, faxing, and other clerical duties.
• Collect copays and patient balances.
• Manage patient scheduling and schedule management.
• Assist with patient care as needed.

Requirements

• Self‑starter attitude.
• Excellent interpersonal and customer‑service skills.
• Familiarity with outpatient rehabilitation/medical services and medical terminology.
• Strong organizational skills.
• Knowledge of insurance benefits.
• Availability to work the schedule outlined below.

Schedule

Monday, Wednesday, Thursday: 8:00 AM – 5:00 PM; Friday: 8:00 AM – 12:00 PM.