Patient Care Coordinator - Front Office

About the role

Doctors of Physical Therapy is seeking a full-time Patient Care Coordinator for our Bay City clinic. Ideal candidate will be seeking longevity with a growing company, be a self-starter, should possess excellent interpersonal skills and customer service skills, this is important in order to build relationships with patients and the community in order to provide a welcoming environment.

Responsibilities

• Greet patients
• Effectively communicate patients, families, team members, clinicians and all departments
• Provides detailed instructions to patients for their visits
• Reviews and evaluates patient charts for data entry accuracy
• Work as a team to ensure we have an efficient working environment to ensure that calls are made timely to patients and referral sources
• Answering phones
• Patient registration/data entry
• Scanning/faxing/other clerical duties
• Collecting copay's and patient balances
• Patient scheduling-Schedule Management
• Patient Care assistance as needed

Qualifications

• Strong organizational skills
• Knowledge of Insurance benefits
• Familiarity with Outpatient Rehabilitation/Medical services and medical terminology

Schedule

Must be available to work Monday through Friday and potentially a few very early evenings.

Benefits

• 401k
• Paid Time Off
• Paid Holiday Time
• Medical, Dental, and Vision Insurance
• HSA option health Plan
• HSA Life Insurance, STD & LTD, Critical Illness, Accident and Hospital Indemnity