Patient Care Coordinator - Blaine Orthodontics

The Dental Specialists Blaine Orthodontics is seeking a friendly, organized, and customer-focused Patient Care Coordinator to join our team. As the first point of contact for our patients, you will play a vital role in creating a welcoming experience while helping patients navigate their specialty dental care journey. Why Join The Dental Specialists At The Dental Specialists, our Patient Care Coordinators are essential members of the patient care team. We understand that exceptional patient experiences begin with compassionate service, clear communication, and attention to detail. As a leading specialty dental organization, we are committed to supporting our team members through collaboration, professional development, and a shared dedication to delivering outstanding care. What You Can Expect Competitive compensation and a comprehensive benefits packageMedical, dental, vision, and orthodontia coveragePaid time off and paid holidays401(k) with company match and Roth optionsHealth savings account and flexible spending account optionsLife insurance and short- and long-term disability coveragePet insuranceEmployee Stock Purchase Plan (ESPP) purchase optionsCompany-supported continuing education and professional developmentOpportunities for growth and career advancementA doctor-led, patient-centered culture focused on clinical excellenceThe opportunity to work alongside highly skilled specialists and support teamsA network of practices across Minnesota and western Wisconsin Dental experience is welcome but not required. We encourage candidates with proven backgrounds in customer service, healthcare, hospitality, retail, administration, or other service-focused industries to apply. Wage range $24.00-$27.15 per hour #TDS Responsibilities Create a welcoming and positive experience for patients by greeting, checking in, and assisting them throughout their visitCoordinate and manage patient schedules, including appointment scheduling, confirmations, and follow-up communicationAnswer patient questions regarding appointments, billing, and insurance benefitsVerify insurance coverage and assist with patient account managementAccurately enter and maintain patient information and recordsCollaborate with doctors and team members to ensure efficient office operations and exceptional patient careUtilize scheduling and practice management software to support daily operationsAssist with resolving patient concerns and identifying solutions that support a positive patient experience Skills & Qualifications Warm, friendly, and professional with a passion for helping othersAbility to remain calm and adaptable in a fast-paced environmentStrong organizational skills with exceptional attention to detailExcellent verbal and written communication skillsStrong multitasking and schedule coordination abilitiesPositive attitude and commitment to outstanding customer serviceComfort learning and utilizing new technology and software systemsProficiency with Microsoft Office and general data entry skillsStrong problem-solving skills and a proactive approach to supporting patients and teammatesDental insurance knowledge is a plus, but not requiredPrevious experience in customer service, healthcare, hospitality, retail, or administrative roles is preferred Monday 730am-515pm (Maple Grove) Tuesday 730am-515pm (Riverdale) Wednesday 730am-515pm (Blaine) Thursday 730am-415pm (Blaine) Friday 745am-1200pm (Blaine) Admin day- no patients Summer hours (June-August) Monday 700am-415pm (Maple Grove) Tuesday 700am-415pm (Riverdale) Wednesday 700am-415pm (Blaine) Thrusday 700am-415pm (Blaine) Fri 745-12pm (Blaine) Admin day- no patients What Makes This Role Special As a Patient Care Coordinator, you are often the first and last person a patient interacts with during their visit. Your ability to create a welcoming experience, build relationships, and keep the day running smoothly has a direct impact on both our patients and our team. We offer a supportive environment where your contributions are valued, your growth is encouraged, and your work makes a difference every day. If you are looking for a role where you can build meaningful connections, develop new skills, and be part of a collaborative team, we would love to connect with you! A Legacy of Specialty Care and Support Since 1998, The Dental Specialists has been owned and led by doctors who are passionate about providing exceptional patient-centered specialty care. We are committed to helping team members succeed through comprehensive training, one-on-one mentoring, and ongoing support. Our practices combine a welcoming environment with advanced technology, allowing our teams to deliver outstanding experiences and high-quality care to every patient. What Our Team Is Saying "Working for The Dental Specialists has been a fulfilling job that is centered on teamwork and patient care. Flexibility, positivity, and multitasking are key factors for success!" The Dental Specialists Operations Team