Patient Care Coordinator

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research, and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. We seek staff committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality, and trust that are integral to our mission.

The University of Utah is a Level 1 Trauma Center nationally ranked for academic research, quality standards, and overall patient experience. Our five hospitals and eleven clinics provide excellence in comprehensive services, medical advancement, and patient outcomes.

Responsibilities

• Assesses, communicates, and addresses patient and family care needs throughout the patient's stay.
• Acts as the key coordinator and contact for the patient care plan.
• Serves as a clinical resource and support for bedside staff to address complex patient needs and assist with complex procedures.
• Collaborates with other Care Coordinators and Charge Nurses to identify burden of care and assign core team members.
• Participates in medical rounds at least two mornings a week.
• Attends patient evaluation conferences twice weekly, bringing updates on patient progress, barriers to discharge, and other concerns.
• Attends and participates in team program meetings.
• Updates and monitors nursing orders as needed based on care plan changes.
• Attends discharge briefing to give and receive updates on barriers to discharge and discharge needs.
• May follow up with patients within one week of discharge by performing post-discharge follow-up phone calls.
• Works rotating schedules, which may include variable hours, weekends, nights, and holidays to meet the staffing and patient care demands of a 24/7 complex health system.

Requirements

• Bachelor's Degree in Health Care Administration, Health Science, or related field or equivalency.
• One year of related nursing experience.
• Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system (to be obtained within 30 days of hire).
• Current license to practice as a Registered Nurse in the State of Utah, or obtain one within 90 days of hire under the interstate compact if switching residency to Utah. Must maintain current Interstate Compact (multi-state) license if residency is not being changed to Utah.

Preferred Qualifications

• Leadership experience.

Skills

• Ability to perform the essential functions of the job as outlined above.
• Ability to provide care appropriate to the population served.
• Excellent human relations and effective communication skills.
• Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient care environment.

Working Conditions and Physical Demands

This position involves intensive work that may exert up to 100 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving objects such as medical equipment or patients while providing medical care. Workers may be exposed to infectious diseases and may be required to function around prisoners or behavioral health patients.

• Carrying, climbing, color determination, crawling, far vision, lifting, listening, manual dexterity, near vision, pulling and/or pushing, reaching, sitting, speaking, standing, stooping and crouching, tasting or smelling, walking.