Patient Care Coordinator

Responsibilities

• Greet and engage patients with respect and a smile.
• Use multiple computer programs to manage data and chart tasks related to patient information.
• Communicate with patients about their status and condition through emails, phone calls, texts, and face-to-face conversations.
• Maintain and update patient accounts with contact information, insurance, and financial information in a confidential manner.
• Schedule patient visits and answer questions, including billing and preparation.
• Maintain a clean, sterile, and patient-centric working environment.
• Maintain strict compliance with State, Federal, and other regulations, (e.g, OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook).

Qualifications

• One (1) or more years of practical experience, including medical or dental front desk experience and medical or dental insurance verification experience.
• Detailed oriented and comfortable working in a fast-paced office environment.
• Commitment to being punctual and reporting to work on time.
• Able to act with integrity, professionalism, and confidentiality.
• Desire and ability to learn new skills and be a team player.
• Exceptional written and verbal communication skills.
• Strong interpersonal skills and the desire for professional growth.
• Be organized and possess a superior knowledge of dentistry and dental terminology.