Patient Care Coordinator

Job Description

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator to join their team in Houston, TX (Willowbrook).

Responsibilities

• Greet everyone who enters the clinic in a friendly and welcoming manner.
• Schedule new referrals received by fax or by telephone from patients, physician offices.
• Verify insurance coverage for patients.
• Collect patient payments.
• Maintain an orderly and organized front office workspace.
• Other duties as assigned.

Qualifications

• High School Diploma or equivalent
• Excellent communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organize details, meet deadlines, work with little to no supervision
• Efficient time management and presentation skills as a member of a team

Physical Requirements

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.