Patient Care Coordinator
About the Role
The Patient Care Coordinator is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position serves as the point of contact for all non-clinical patient services, ensuring a positive experience in a fun and energetic clinic environment.
Responsibilities
- Greeting patients and providing outstanding customer service
- Coordinating patient care from initial evaluation to discharge
- Answering phones and managing electronic scheduling
- Performing data entry and maintaining patient charts and electronic medical records
- Verifying current personal and financial information
- Collecting, posting, and depositing patient payments
- Faxing, filing, and performing other assigned duties
Requirements
- High school graduate or equivalent
- Excellent in-person and phone customer service skills
- Close attention to detail
- Strong time management and organizational skills
- Team player attitude with a focus on excellent customer service
Benefits
- Competitive compensation
- Excellent benefits package including 401k, health, and dental insurance
- Generous paid time off
- Multiple opportunities for professional development, specialization, and leadership
- Employee discount plans
- Employee Assistance Program (EAP)
About the Company
Rehab Associates of Central Virginia is an outpatient physical therapy clinic focusing on putting patients' needs first. Our physical therapists hold advanced degrees in specialty orthopedic care, addressing conditions from musculoskeletal headaches to lower back pain and heel pain syndrome.
With 16 clinics throughout Central Virginia, we are dedicated to:
- Working as a team across sub-specialty practices and with physician partners to improve patients' quality of life
- Delivering comprehensive, specialized physical therapy in a caring and convenient manner
- Educating and informing patients to help them manage their health and well-being
- Providing a rewarding work environment for employees
- Becoming the trusted choice for expert physical therapy care
Join our talented team and contribute to a mission-driven organization!