Patient Care Coordinator

Responsibilities

• Greet and check in patients, ensuring accurate and complete patient information
• Collect copays and patient balances as needed
• Manage appointment scheduling
• Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional
• Collect and update patient information
• Auxiliary with administrative tasks such as data entry and maintaining patient records

Requirements

• A high school diploma or equivalent
• Prior experience in a customer service or administrative role, preferably in a healthcare setting
• Excellent interpersonal and communication skills
• Strong attention to detail and organizational skills
• Ability to multitask, prioritize tasks, and work in a fast-paced environment
• Proficient in computer skills and able to learn new software systems

Benefits

• Monthly performance bonus
• Medical, dental, vision insurance
• STD/LTD, Hospitalization insurance
• Accident insurance
• Life insurance
• 401k with employer match
• Employee assistance program
• Employee discounts
• Employee referral program
• Paid time off (PTO)