Patient Care Coordinator
Job Summary
Radiology Support Coordinator/ Patient Care Coordinator to support daily operations within the Imaging Department. This role is responsible for managing patient scheduling, coordinating referrals, verifying insurance, maintaining imaging records, and ensuring a smooth patient experience while supporting radiologists and technologists.
Specific Duties
- Schedule and coordinate patient imaging appointments while managing daily patient flow.
- Process referrals, verify insurance eligibility, and collect copays/deductibles.
- Perform patient check-in/check-out and maintain accurate demographic information.
- Monitor referral and scheduling work queues and conduct patient follow-up.
- Manage imaging records, image sharing, and maintain data in PACS, RIS, and EMR systems.
- Cooky with providers, technologists, and outside facilities to support patient care.
- Process requests for image copies and ensure HIPAA compliance.
- Communicate imaging results to referring providers as needed.
- Aid with staff training, provide cross-site support, and resolve patient concerns.
- Perform general administrative and departmental support duties.
Required Qualifications
- High School Diploma or equivalent (GED/HiSET/TASC).
- Proficiency with computers, keyboarding, and standard office applications.
- Strong organizational, communication, and multitasking skills.
- Ability to handle confidential patient information while maintaining HIPAA compliance.
Preferred Qualifications
- Associate's degree in Medical Assisting, Medical Office Administration, or a related field.
- Previous experience in a medical office, radiology, imaging center, or hospital setting.
- Experience with patient scheduling, insurance verification, referrals, and cash collections.
- Familiarity with Electronic Medical Records (EMR/EHR), PACS, and Radiology Information Systems (RIS).
- Knowledge of CPT and ICD coding is preferred.
Benefits
- Comprehensive healthcare coverage (medical, dental, and vision plans).
- Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity).
- 401(k)-retirement savings.
- Life & disability insurance.
- An employee assistance program.
- Legal support.
- Auto, home insurance, pet insurance.
- Employee discounts with preferred vendors.
Pay and Schedule
- Pay Range: $18-19/hr. on W2.
- Schedule: Monday - Friday 12:30pm - 9pm.
Qualifications
- High School Diploma or equivalent (GED/HiSET/TASC).
- Associate's degree in Medical Assisting, Medical Office Administration, or a related field.
- Previous experience in a medical office, radiology, imaging center, or hospital setting.
- Experience with patient scheduling, insurance verification, referrals, and cash collections.
- Familiarity with Electronic Medical Records (EMR/EHR), PACS, and Radiology Information Systems (RIS).
- Knowledge of CPT and ICD coding is preferred.
Skills
- Proficiency with computers, keyboarding, and standard office applications.
- Strong organizational, communication, and multitasking skills.
- Ability to handle confidential patient information while maintaining HIPAA compliance.
Benefits
- Comprehensive healthcare coverage (medical, dental, and vision plans).
- Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity).
- 401(k)-retirement savings.
- Life & disability insurance.
- An employee assistance program.
- Legal support.
- Auto, home insurance, pet insurance.
- Employee discounts with preferred vendors.
Pay and Schedule
- Pay Range: $18-19/hr. on W2.
- Schedule: Monday - Friday 12:30pm - 9pm.
Equal Employment Opportunity
Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Fair Chance Employment
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.