Patient Care Coordinator

Job Details

Location: Southborough, MA 01772
Job Type: 3+ months (Possibility of extension or conversion)
Schedule: Monday - Friday 8 am-4:30 pm
Pay Range: $18-19/hr. on W2*

Specific Duties

• Check in patients for Laboratory and Radiology appointments.
• Triage patients to the appropriate department based on their visit.
• Release Lab and Radiology orders using Epic.
• Request missing provider orders when necessary.
• Prepare imaging CDs for patient pickup.
• Verify patient information and ensure accurate documentation.
• Communicate effectively with clinical staff.
• Deliver excellent customer service while maintaining patient confidentiality.
• Follow organizational policies and HIPAA guidelines.

Required Qualifications

• High school diploma or equivalent.
• Previous customer service experience required.
• Healthcare experience preferred.
• Experience with Epic EMR is a plus.

Benefits

• Comprehensive healthcare coverage (medical, dental, and vision plans).
• Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity).
• 401(k)-retirement savings.
• Life & disability insurance.
• An employee assistance program.
• Legal support.
• Auto, home insurance.
• Pet insurance.
• Employee discounts with preferred vendors.

Equal Employment Opportunity

Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Accommodations

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.