Patient Care Coordinator

Job Details

Location: Worcester, MA 01606.
Job Type: 3+ months (Possibility of extension or conversion)
Schedule: Monday - Friday 8 am-4:30 pm
Pay Range: $18-19/hr. on W2*

Specific Duties

• Check in patients for Laboratory and Radiology appointments.
• Triage patients to the appropriate department based on their visit.
• Release Lab and Radiology orders using Epic.
• Request missing provider orders when necessary.
• Prepare imaging CDs for patient pickup.
• Verify patient information and ensure accurate documentation.
• Communicate effectively with clinical staff.
• Deliver excellent customer service while maintaining patient confidentiality.
• Follow organizational policies and HIPAA guidelines.

Required Qualifications

• A high school diploma or equivalent.
• Previous customer service experience required.
• Healthcare experience preferred.
• Experience with Epic EMR is a plus.

Benefits

• Comprehensive healthcare coverage (medical, dental, and vision plans).
• Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity).
• 401(k)-retirement savings.
• Life & disability insurance.
• An employee assistance program.
• Legal support.
• Auto, home insurance, pet insurance.
• Employee discounts with preferred vendors.

Pay and Schedule

• Pay Range: $18-19/hr. on W2*

Qualifications

• High school diploma or equivalent.
• Previous customer service experience required.
• Healthcare experience preferred.
• Experience with Epic EMR is a plus.

Skills

• Excellent communication skills.
• Ability to work independently and as part of a team.
• Attention to detail.
• Knowledge of HIPAA guidelines.

Benefits

• Comprehensive healthcare coverage (medical, dental, and vision plans).
• Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity).
• 401(k)-retirement savings.
• Life & disability insurance.
• An employee assistance program.
• Legal support.
• Auto, home insurance, pet insurance.
• Employee discounts with preferred vendors.

Pay

• Pay Range: $18-19/hr. on W2*

Schedule

• Monday - Friday 8 am-4:30 pm

Qualifications

• A high school diploma or equivalent.
• Previous customer service experience required.
• Healthcare experience preferred.
• Experience with Epic EMR is a plus.