Patient Care Coordinator

About the role

We offer competitive salary and generous benefits including paid time off, retirement, medical, dental, vision, wellness and continuing education. You will also benefit from consistent hours and schedules.

Responsibilities

• Greet, timely patient registration, check in and check out procedures
• Introduce new patients to the practice by going over health history, explaining the doctor’s examination, and describing any other features about the practice that should be highlighted
• Conducts treatment consultations with all new patients and with existing patients when new treatment plans are created
• Schedules appointments according to policy and scheduling templates. Maintains the practice schedule on a daily basis
• Understands the practice’s policy on working with dental benefit plans and is prepared to educate patients on their dental benefits. Coordinates this effort with their supervisor
• Keeps the dental record up to date; works on CC list, ASAP list, Active/Inactive list, Referrals list, Unscheduled treatment plans as delegated

Requirements

The Dental Patient Care Coordinator I is the initial resource person for patients entering the Petaluma Health Center Dental Clinic, and sets the tone for welcoming patients.

Qualifications

• High school graduate or equivalent
• Minimum of 1-year experience in a health care related field or customer service experience
• Dental experience preferred

Skills

Ability to read and write English and Spanish effectively required.

Benefits

Fully detailed in the About the role section.

Pay

Fully detailed in the About the role section.

Schedule

Fully detailed in the About the role section.