Jobs · Healthcare · New York

Patient Care Coordinator

Optum · Middletown, NY · 3 days ago
Healthcare$20.5–$30.8/hrFull-time

Primary Responsibilities

  • Coordinate daily client case scheduling, ensuring appropriate caregiver coverage and ongoing communication with clients and families
  • Manage staffing operations, including anticipating workforce needs, supporting hiring and orientation, and participating in on-call rotation
  • Oversee payroll, billing, and data accuracy by coordinating, entering, and auditing weekly payroll/billing and maintaining client and employee records
  • Conduct and support client consultations, on-site home and supervisory visits, and monitor customer satisfaction, escalating issues as needed
  • Ensure compliance with company policies, state and funded program requirements, pay rate guidelines, overtime approvals, and incident reporting

Required Qualifications

  • A high school education or equivalent
  • Demonstrated ability to coordinate many activities at one time
  • Demonstrated strong customer service skills

Preferred Qualifications

  • Scheduling and data entry experience

Benefits

  • A comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase
  • 401k contribution (subject to eligibility)

Pay

The hourly pay for this role will range from $20.50 to $30.80 per hour based on full-time employment.

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