Patient Care Coordinator

About the role

The Patient Care Coordinator (PCC) at Cody Hearing Aid Center and Modern Hearing Solutions of Wyoming is the welcoming face of our clinic, creating a positive experience for our patients. This role focuses on managing the clinic, building patient relationships, understanding patients' hearing needs, and ensuring a smooth flow for a thriving growing practice.

Responsibilities

• Greet and screen patients to determine how we can best support them
• Answer questions about services and promotions
• Spot potential leads and keep patient flow running smoothly
• Manage scheduling, daily office tasks, and financial and administrative duties
• Handle insurance verification, inventory, and patient records
• Partner with clinic and home office teams to support operations
• Auxiliary with marketing efforts, events, outreach, and patient retention activities

Requirements

• Eager learners whose career is centered around working in a medical practice
• Strong multi-taskers with solid problem-solving skills
• Punctual, reliable professionals
• Individuals who genuinely love helping others in the medical industry while running a thriving practice

Why It's Rewarding

• Make a meaningful difference by helping patients feel supported, understood, and cared for throughout their journey to better hearing health

Job Type

Full Time - 5 days a week, 35 hours a week 9am-4pm, No Weekends

Location

Cody and Powell, WY

Must Be Able To Travel To Both Locations

Compensation

$17.00 - $20.00 / hour Pay is commensurate with experience and qualifications

Benefits

• 401(k) with matching
• Medical, dental, and vision insurance
• Employer-paid life insurance
• Optional supplemental life & AD&D
• Critical illness & hospital indemnity
• Short-term & long-term disability
• Paid time off
• Employee discounts