Patient Care Coordinator

La Vie MD is hiring a Full Time Patient Care Coordinator for our Danville location. We are looking for someone who is passionate about health, wellness, aesthetics, skincare, beauty, and patient experience. The ideal candidate is professional, reliable, organized, friendly, and confident with sales. This role is perfect for someone who enjoys connecting with patients, educating them on treatments and products, and helping convert inquiries into booked appointments. Position: Full Time Patient Care Coordinator Location: La Vie MD Danville Pay: $21.00 to $50.00 per hour, including commission potential Commission: 5% commission on eligible sales Schedule: Full time Role Responsibilities Greet patients and create a warm, elevated patient experience Answer phone calls, texts, and patient inquiries professionally Schedule, reschedule, and confirm appointments Follow up with leads and help convert inquiries into booked appointments Check patients in and out Educate patients on treatments, skincare, packages, and wellness services Support sales of skincare, packages, treatments, and wellness services Maintain organization of the front desk, retail area, and patient flow Assist with social media content and clinic marketing when needed Keep communication platforms, scheduling systems, and patient leads updated Support the provider and team throughout the day Maintain a clean, professional, and welcoming clinic environment Requirements Minimum 1 year of aesthetics, med spa, dermatology, plastic surgery, or wellness clinic experience required Sales Experience Required Experience with patient scheduling, lead follow up, and customer service preferred Comfortable with sales, upselling, and patient education Strong communication and customer service skills Professional, reliable, and self motivated Able to multitask in a fast paced clinic environment Passionate about aesthetics, skincare, wellness, and patient care Comfortable learning scheduling systems, patient communication platforms, and clinic protocols Positive attitude and team oriented mindset About La Vie MD La Vie MD is a modern aesthetics and wellness clinic focused on helping patients look and feel their best. We offer aesthetic treatments, skincare, wellness services, medical weight loss, IV therapy, laser treatments, facials, and more. We are looking for someone who wants to grow with our Danville team and be part of a patient focused, results driven clinic.