Patient Care Coordinator

About the role

We are an established holistic and naturopathic health and wellness practice in Newnan, GA. Our doctors bring a combined 50 years of experience in holistic and functional healthcare. We combine genuine human compassion with advanced assessment systems, cutting-edge technology, and extensive functional lab testing options to deliver outcomes that transform lives. We believe the best results come from true collaboration between medical and holistic care.

Specialties

• Energy & Fatigue
• Thyroid & Hormone Health
• Weight Loss
• Diabetes Coaching
• Lyme Coaching
• Sleep Issues
• Heart Health & Circulation
• Digestive & Gut Health

Responsibilities

• Serve as the welcoming, professional first point of contact for all patients — in-person, by phone, and via email/text
• Manage appointment scheduling, patient check-in and check-out, and daily office flow
• Complete patient checkout accurately and professionally at the conclusion of each visit, including scheduling follow-up and next appointments
• Support our doctors with patient management and administrative coordination
• Handle sales entry and financial transactions using QuickBooks
• Monitor and respond to emails and web-based inquiries from prospective and current patients
• Process product backorders and coordinate outgoing product shipments
• Open and prepare the office each day following the established daily setup checklist
• Maintain a clean, organized, and welcoming office environment
• Communicate with patients with warmth, clarity, and professionalism from check-in through checkout

Requirements

• 1-3+ years of administrative or front-desk experience in a medical, chiropractic, dental, or holistic health setting
• Proficiency in MS Word, Excel, and email platforms
• Comfort with QuickBooks, scheduling software, and basic office technology
• Holistic/naturopathic or similar medical office experience preferred, not required

You'll shine in this role if you...

• Have exceptional customer service skills and a warm, caring personality
• Possess strong written and verbal communication skills
• Are detail-oriented, able to multitask, and excel in a team environment
• Are passionate about natural health and holistic wellness
• Are punctual, dependable, and take pride in showing up for your team
• Can work independently with minimal supervision and maintain strict HIPAA confidentiality

Schedule & Details

• Monday, Tuesday, Thursday & Friday
• Hours vary — Part-Time | Up to 32 hours per week
• In-Person | Newnan, GA
• Part-Time | Employee Discount Included
• Benefits eligible the 1st of the month following 30 days of employment — health (employer-subsidized), dental, and vision available
• Background check required
• Must be authorized to work in the United States