Patient Care Coordinator
HearingLife · Somerset, NJ · Yesterday
Healthcare$19–$23/hrFull-time
Responsibilities
- Welcome all patients and maintain high level of customer service
- Inbound and outbound phone calls, 50-75 per day
- Schedule & confirm all patient appointments
- PPI Intake and processing
- Collect and verify medical insurance information for patients
- Ordering and receiving office supplies
- Payment processing
- Hearing Aid supplies inventory management
- Maintain office cleanliness
- Uphold and maintain all HIPPA standards
Qualifications
- High school diploma or GED required; college degree preferred
- Minimum of 1-2 years of experience in a customer service, administrative, or healthcare-related role
Skills And Abilities
- Strong interpersonal and communication skills (verbal and written)
- Exceptional organizational skills with attention to detail
- Ability to multitask and manage time effectively in a fast-paced environment
- Comfortable using technology, including scheduling software and electronic medical records (EMR) systems
Benefits
- PTO & Paid Holidays
- Medical, dental, vision, and HSA 401K+ Match
- Maternity Leave
- Short Term and Long-Term Disability coverage
- Free Life Insurance
- Pet Insurance
- Steepled discounted Hearing Aids and Products for you and your family members
- Daycare Flex Savings Plan
Growth and development opportunities
- Comprehensive Onboarding
- Hearing Instrument Specialist Apprentice Program