Patient Care Coordinator

Overview

HearingLife is a national hearing care company founded in 1904. With over 600 clinics in 42 states, they provide personalized hearing healthcare services. Their mission is to help more people hear better through expert care and innovative solutions.

Pay

$18 - $21 per hour

Benefits

• Paid Time Off and Holidays
• Medical, Dental, Vision, and Health Savings Account (HSA) 401K+ Matching
• Maternity Leave
• Short and Long-Term Disability Coverage
• Free Life Insurance
• Pet Insurance
• Discounted Hearing Aids and Products for Family Members
• Daycare Flex Savings Plan
• Growth and Development Opportunities

Responsibilities

• Act as the face of retail clinics and support patient care
• Achieve revenue goals by attracting new patients and managing administrative tasks
• Schedule and confirm patient appointments
• Process patient insurance information
• Order and receive office supplies
• Manage payment processing and inventory of hearing aid supplies
• Maintain office cleanliness and adhere to HIPAA standards

Qualifications

• High school diploma or GED
• College degree preferred
• Minimum of 1-2 years of experience in customer service, administration, or healthcare

Skills and Abilities

• Strong interpersonal and communication skills
• Exceptional organizational skills with attention to detail
• Ability to multitask and manage time effectively
• Comfortable using technology, including scheduling software and EMR systems

Growth Opportunities

At HearingLife, there are opportunities for growth and development for Patients Care Coordinators. Comprehensive onboarding is provided, and a Hearing Instrument Specialist Apprentice Program is available for those interested in becoming providers in their own offices.