Patient Care Coordinator
DASCO Home Medical Equipment · Dayton, OH · 3 wk ago
On-siteHealthcareFull-time
We need to output HTML fragment with sections: About the role? The description includes "Description DASCO is growing! Voted one of the 2019, 2020, 2021 and 2022 top places to work in Columbus CEO magazine. Join Us! Our benefits include: ...". Then "Summary The Patient Care Coordinates ...". Then "Essential Functions ...". Then "Requirements ...". Then "Additional Qualifications None." Then "Competencies ...". Then "Position Type/Expected Hours Of Work ...". Then "Supervisory Responsibility ...". Then "Work Environment ...". Then "Physical Demands ...". Then "Travel ...". Then "Other Duties ...". Then "EEO #ind100". We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should drop EEO line. Also drop "Other Duties Please note this job description is not designed to cover..." maybe considered boilerplate? It's generic but maybe keep? The instruction: remove duplicated lines, and application instructions. "Other Duties" is generic but maybe keep as part of description? It says "Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice." That's typical boilerplate; likely should be removed. Also "Additional Qualifications None." is not substantive; we can drop that line. "Supervisory Responsibility This position has no supervisory role." Might be considered minor metadata; could be folded into a short p or dropped. Probably drop as it's not essential. "Work Environment" maybe keep if substantive. "Physical Demands" keep. "Travel" keep if specific. "Position Type/Expected Hours Of Work" keep (full-time, Monday-Friday 8-5). "Benefits" we have description: "Our benefits include: competitive compensation based on industry standards, an excellent benefits package, which includes: generous 401(k) match with immediate vesting, growth opportunities, health insurance benefit opportunities which include Medical, Dental, Vision, excellent PTO which increases based on tenure, holiday pay, and a fantastic company culture!" That's benefits content. So we need a Benefits section with list.
We also need About the role? The description includes "Description DASCO is growing! Voted one of the 2019, 2020, 2021 and 2022 top places to work in Columbus CEO magazine. Join Us!". That could be About the role or company overview. We'll put that in an for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive? It says use
About the role
with paragraph. We need Summary: maybe treat as About the role? Actually we have "Summary The Patient Care Coordinates a variety..." That's essentially role summary. Could be part of About the role or separate section "Summary". The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings. We have Responsibilities (Essential Functions). Requirements (Required Education/Experience). Qualifications (maybe Additional Qualifications none -> drop). Skills (Competencies). Benefits (we have). Pay (not specified; we should not create Pay section unless posting actually states them. It says "competitive compensation based on industry standards" but that's vague; not a specific number. According to rule: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. For Pay, we have only "competitive compensation based on industry standards" which is vague; maybe treat as filler and not create Pay section. Schedule we have specific: full-time, Monday-Friday 8-5. So we can create Schedule section. We also have Work Environment, Physical Demands, Travel. Those are not in the list of allowed headings but we could maybe include them under Responsibilities? But instruction: Prefer a few substantive sections over many thin ones. Could combine Work Environment, Physical Demands, Travel into a "Working Conditions" section but not in allowed headings. However we could still create a section with heading not from list? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. So we should map all content into those categories. Work Environment, Physical Demands, Travel could go under Responsibilities? Or maybe under About the role? Better to incorporate into Responsibilities as part of job description. But we already have Essential Functions as responsibilities. Could add a subsection? But we must use - for any list of duties/requirements/benefits. So we can list responsibilities as bullet points. For work environment etc., we could add as bullet points under Responsibilities or maybe under a separate "Working Conditions" but not allowed. I'd incorporate them into Responsibilities as additional bullet points.
Similarly, "Supervisory Responsibility" could be omitted.
Thus final sections: About the role (company intro), Responsibilities (essential functions + work environment, physical demands, travel), Requirements (education/experience), Skills (competencies), Benefits (list), Schedule (full-time hours). Possibly also Qualifications? We have Additional Qualifications None -> drop. Could also have Qualifications from Requirements? But we already have Requirements. So we skip Qualifications.
We must not repeat job title as heading. No Job ID.
We must preserve all substantive information. Let's extract:
Company intro: "DASCO is growing! Voted one of the 2019, 2020, 2021 and 2022 top places to work in Columbus CEO magazine. Join Us!"
Benefits list: competitive compensation based on industry standards, excellent benefits package which includes: generous 401(k) match with immediate vesting, growth opportunities, health insurance benefit opportunities which include Medical, Dental, Vision, excellent PTO which increases based on tenure, holiday pay, fantastic company culture.
We could break into bullet points.
Responsibilities (Essential Functions):
- Coordinates services for patients and referrals including timely and accurate order processing, prompt delivery of equipment, warranty repairs and replacements and related follow-up to ensure service excellence.
- Prepares orders for timely and accurate billing.
- Delivers customer service via phone, email and face-to-face interactions.
- Sets up and advises patients and caregiver on equipment and service options, care and maintenance of equipment, insurance coverage, payment options and other related information.
- Supports and/or manages branch operation functions such as inventory, records-keeping, working reports, obtaining documentation, office maintenance and cleaning, coordination of delivery techs, policy and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Pharmacy Board and all other applicable rules and regulations.
- Other duties as assigned by the branch office manager.
Add Work Environment: operates primarily in a home or professional office environment but also spends some time in a warehouse setting. Uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients.
Physical Demands: employee typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required: both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.
Travel: Travel is not a daily requirement but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office.
We could incorporate these as bullet points under Responsibilities or maybe separate but we can add as bullet points.
Requirements:
- High School diploma or GED equivalent.
- Preferred: Associate’s degree in related field.
- Six months’ experience in healthcare/medical/insurance/DME customer service role.
Skills (Competencies):
- Communication proficiency
- Compliance
- Customer service / client focus
- Results driven
- Stress management
Schedule:
- Full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m.
We should not include Pay.
Now produce HTML fragment with
headings and
for prose,
- for lists.
We need to ensure we don't include empty sections.
Let's craft:
About the role
DASCO is growing! Voted one of the 2019, 2020, 2021 and 2022 top places to work in Columbus CEO magazine. Join Us!
Responsibilities
- Coordinates services for patients and referrals including timely and accurate order processing, prompt delivery of equipment, warranty repairs and replacements and related follow-up to ensure service excellence.
- Prepares orders for timely and accurate billing.
- Delivers customer service via phone, email and face-to-face interactions.
- Sets up and advises patients and caregiver on equipment and service options, care and maintenance of equipment, insurance coverage, payment options and other related information.
- Supports and/or manages branch operation functions such as inventory, records-keeping, working reports, obtaining documentation, office maintenance and cleaning, coordination of delivery techs, policy and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Pharmacy Board and all other applicable rules and regulations.
- Other duties as assigned by the branch office manager.
- Work environment: primarily in a home or professional office setting with some time in a warehouse; uses standard office equipment (computers, phones, photocopiers, filing cabinets, fax machines) and may demonstrate home medical equipment to patients.
- Physical demands: frequently sitting, standing, occasional climbing/balancing, stooping, kneeling, crouching or crawling; frequently lift/move up to 10 lbs, occasionally up to 50 lbs; requires close and distance vision, color/peripheral vision, depth perception, and ability to adjust focus.
- Travel: not a daily requirement; occasional local deliveries; possible overnight travel for continuing education and corporate meetings.
Requirements
- High School diploma or GED equivalent.
- Preferred: Associate’s degree in a related field.
- Six months’ experience in healthcare/medical/insurance/DME customer service role.
Skills
- Communication proficiency
- Compliance
- Customer service / client focus
- Results driven
- Stress management
Benefits
- Competitive compensation based on industry standards
- Excellent benefits package including:
- Generous 401(k) match with immediate vesting
- Growth opportunities
- Health insurance (Medical, Dental, Vision)
- Excellent PTO that increases with tenure
- Holiday pay
- Fantastic company culture
Schedule
Full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m.
We need to ensure nested lists are proper HTML: inner
- for any list of duties/requirements/benefits. So we can list responsibilities as bullet points. For work environment etc., we could add as bullet points under Responsibilities or maybe under a separate "Working Conditions" but not allowed. I'd incorporate them into Responsibilities as additional bullet points.
Similarly, "Supervisory Responsibility" could be omitted.
Thus final sections: About the role (company intro), Responsibilities (essential functions + work environment, physical demands, travel), Requirements (education/experience), Skills (competencies), Benefits (list), Schedule (full-time hours). Possibly also Qualifications? We have Additional Qualifications None -> drop. Could also have Qualifications from Requirements? But we already have Requirements. So we skip Qualifications.
We must not repeat job title as heading. No Job ID.
We must preserve all substantive information. Let's extract:
Company intro: "DASCO is growing! Voted one of the 2019, 2020, 2021 and 2022 top places to work in Columbus CEO magazine. Join Us!"
Benefits list: competitive compensation based on industry standards, excellent benefits package which includes: generous 401(k) match with immediate vesting, growth opportunities, health insurance benefit opportunities which include Medical, Dental, Vision, excellent PTO which increases based on tenure, holiday pay, fantastic company culture.
We could break into bullet points.
Responsibilities (Essential Functions):
- Coordinates services for patients and referrals including timely and accurate order processing, prompt delivery of equipment, warranty repairs and replacements and related follow-up to ensure service excellence.
- Prepares orders for timely and accurate billing.
- Delivers customer service via phone, email and face-to-face interactions.
- Sets up and advises patients and caregiver on equipment and service options, care and maintenance of equipment, insurance coverage, payment options and other related information.
- Supports and/or manages branch operation functions such as inventory, records-keeping, working reports, obtaining documentation, office maintenance and cleaning, coordination of delivery techs, policy and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Pharmacy Board and all other applicable rules and regulations.
- Other duties as assigned by the branch office manager.
Add Work Environment: operates primarily in a home or professional office environment but also spends some time in a warehouse setting. Uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients.
Physical Demands: employee typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required: both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.
Travel: Travel is not a daily requirement but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office.
We could incorporate these as bullet points under Responsibilities or maybe separate but we can add as bullet points.
Requirements:
- High School diploma or GED equivalent.
- Preferred: Associate’s degree in related field.
- Six months’ experience in healthcare/medical/insurance/DME customer service role.
Skills (Competencies):
- Communication proficiency
- Compliance
- Customer service / client focus
- Results driven
- Stress management
Schedule:
- Full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m.
We should not include Pay.
Now produce HTML fragment with
headings and
for prose,
- for lists.
We need to ensure we don't include empty sections.
Let's craft:
About the role
DASCO is growing! Voted one of the 2019, 2020, 2021 and 2022 top places to work in Columbus CEO magazine. Join Us!
Responsibilities
- Coordinates services for patients and referrals including timely and accurate order processing, prompt delivery of equipment, warranty repairs and replacements and related follow-up to ensure service excellence.
- Prepares orders for timely and accurate billing.
- Delivers customer service via phone, email and face-to-face interactions.
- Sets up and advises patients and caregiver on equipment and service options, care and maintenance of equipment, insurance coverage, payment options and other related information.
- Supports and/or manages branch operation functions such as inventory, records-keeping, working reports, obtaining documentation, office maintenance and cleaning, coordination of delivery techs, policy and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Pharmacy Board and all other applicable rules and regulations.
- Other duties as assigned by the branch office manager.
- Work environment: primarily in a home or professional office setting with some time in a warehouse; uses standard office equipment (computers, phones, photocopiers, filing cabinets, fax machines) and may demonstrate home medical equipment to patients.
- Physical demands: frequently sitting, standing, occasional climbing/balancing, stooping, kneeling, crouching or crawling; frequently lift/move up to 10 lbs, occasionally up to 50 lbs; requires close and distance vision, color/peripheral vision, depth perception, and ability to adjust focus.
- Travel: not a daily requirement; occasional local deliveries; possible overnight travel for continuing education and corporate meetings.
Requirements
- High School diploma or GED equivalent.
- Preferred: Associate’s degree in a related field.
- Six months’ experience in healthcare/medical/insurance/DME customer service role.
Skills
- Communication proficiency
- Compliance
- Customer service / client focus
- Results driven
- Stress management
Benefits
- Competitive compensation based on industry standards
- Excellent benefits package including:
- Generous 401(k) match with immediate vesting
- Growth opportunities
- Health insurance (Medical, Dental, Vision)
- Excellent PTO that increases with tenure
- Holiday pay
- Fantastic company culture
Schedule
Full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m.
We need to ensure nested lists are proper HTML: inner
- for lists.
We need to ensure we don't include empty sections.
Let's craft: