Patient Care Coordinator

About the role

If you’re the kind of person who lights up a room, loves helping people, and can keep a busy day organized without getting rattled…this role is for you. At Cornerstone, we’re a PT-owned private practice built on exceptional service, outcomes, and a team culture that actually feels like a team. We hire the best because patients notice the difference.

The #1 thing we’re looking for

• Personable
• Computer savvy
• A quick learner
• Highly coachable

If you can learn fast, follow systems, and contribute to clinic success...you’ll thrive here!

Responsibilities

• Welcome patients and create a “they know my name” experience
• Answer phones with confidence and warmth
• Schedule visits electronically and keep the day flowing
• Verify insurance benefits and confirm patient info (personal + financial)
• Maintain charts and EMR accuracy
• Handle patient payments (collect/post/deposit)
• Support clinic operations: faxing, filing, misc. tasks as needed

Qualifications

• Patients feel taken care of from the moment they walk in
• You catch details before they become problems
• You communicate clearly and stay calm when it’s busy
• You take ownership, help teammates, and keep things moving

What Helps (but Isn’t Required):

• Medical front office experience preferred (1+ year is a plus)
• Comfortable with Microsoft Word/Excel
• EMR/medical software experience is helpful

Benefits

• Comprehensive benefits (medical, dental, vision, 401k)
• PTO + paid holidays
• Employee Assistance Program (EAP)
• Employee discounts + additional company perks that support work–life balance

Pay

The anticipated base salary range for this position is $17.00–$18.00. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.