Patient Care Coordinator

About the role

This Patient Care Coordinator job opening in Overland Park, KS at College Park PT is ideal for someone who thrives on organization, communication, and keeping a clinic running smoothly. If you enjoy being the connector between patients, providers, and systems—and want your work to directly affect care quality and efficiency—this role is essential.

Responsibilities

• Coordinate and schedule patient appointments to support efficient clinic flow.
• Verify insurance information and assist with billing-related processes.
• Serve as a point of contact between patients, providers, and our billing team.
• Maintain and manage confidential patient records.
• Oversee patient check-in and check-out processes.
• Collect patient responsibility for balances due.

Qualifications

• A high school diploma or equivalent required; college coursework preferred.
• Eligibility to work in the United States.
• Full Time or Parttime - Monday thru Friday.
• Exceptional communication skills—professional, friendly, and effective in person, over the phone, and in writing.
• A strong desire to learn, grow, and continuously improve.
• A dependable, organized, and able to thrive in a fast-paced environment.
• A positive attitude with a heart for hospitality and service.
• Ability to multitask, prioritize, and maintain attention to detail.
• A committed to delivering an outstanding patient experience and representing our culture of excellence and care for others.

Skills

• Strong organizational and multitasking abilities.
• Clear, professional written and verbal communication.
• Familiarity with electronic health records and medical office systems.
• Problem-solving skills and ability to stay calm under pressure.
• A patient-focused, professional demeanor.
• Comfortable and proficient with computers, office technology, and software systems; able to quickly learn and effectively utilize new programs, platforms, and digital tools.