Patient Care Coordinator

About the role

The Patient Care Coordinator (PCC) at the Cranston Hearing Center in Cranston, RI, plays a crucial role in managing the clinic, building patient relationships, understanding patients' hearing needs, and ensuring a smooth flow for a thriving practice.

Responsibilities

• Greet and screen patients to determine how we can best support them
• Answer questions about services and promotions
• Spot potential leads and keep patient flow running smoothly
• Manage scheduling, daily office tasks, and financial and administrative duties
• Handle insurance verification, inventory, and patient records
• Partner with clinic and home office teams to support operations
• Aid in marketing efforts, events, outreach, and patient retention activities

Requirements

• Eager learners whose career is centered around working in a medical practice
• Strong multi-taskers with solid problem-solving skills
• Punctual, reliable professionals
• Individuals who genuinely love helping others in the medical industry while running a thriving practice

Why It's Rewarding

You're not just managing an office, you're making a meaningful difference by helping patients feel supported, understood, and cared for throughout their journey to better hearing health.

Job Type

Full Time, 8:30am - 4:30pm. Monday - Friday, No Weekends

Location

Cranston, RI

Compensation

Annually $41,000 - $48,000. Pay is commensurate with experience and qualifications

Benefits

• 401(k) with matching
• Health, dental, and vision insurance
• Life insurance - employer paid
• Option to purchase additional life insurance - AD&D
• Critical Illness
• Hospital Indemnity
• STD & LTD
• Paid time off
• Employee discounts