Patient Care Associate
Vision Innovation Partners · Sellersville, PA · Yesterday
HealthcareFull-time
Responsibilities
- Greeting patients professionally, both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
- Providing excellent customer service
Qualifications
- A high school diploma or GED equivalent
- Detail-oriented and ability to multitask
- Exceptional customer service skills, both oral and written
- Ability to perform in a fast-paced environment
- Knowledge of MS Office
- Knowledge of electronic medical records software is a plus
- Experience in healthcare is preferred but not required
What We Offer
- Competitive compensation package
- Excellent comprehensive benefits
- 401(K)
- Significant eye care discounts
- Continuing education allowances
- Career growth and development
- PTO and holidays off