Patient Benefits Advisor 2, Full Time

CORE JOB FUNCTIONS

• Greets every individual on the phone or in person with a smile and a warm, professional greeting.
• Congnates with appropriate scheduling department to schedule patient appointments when prior authorizations have not been obtained or have been denied.
• Aids departments with inquiries into the status of accounts, pre-certification, eligibility, financial estimates and department policies and procedures.
• Safeguards all patient information and properly disposes of all paperwork to maintain confidentiality.
• Ensures that prior authorizations are obtained and fully documented prior to the receipt of services.
• Contacts physician offices to obtain missing patient information.
• Utilizes patient estimate tools and insurance company contacts to obtain accurate out-of-pocket estimates, documents these estimates, and generates estimate letters.
• Updates patient accounts as necessary with correct insurance information.
• SUBmits insurance referral documentation in a timely fashion.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

CORE QUALIFICATIONS

• High School diploma
• Minimum 2 years of relevant experience
• Strong customer service skills
• Strong written and verbal communication skills
• Highly detail-oriented and organized
• Excellent interpersonal skills
• Knowledge of medical terminology

Pay

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Schedule

This is a full-time position.

Benefits

The University of Miami offers a comprehensive benefits package including medical, dental, tuition remission and more.

Qualifications

High School diploma
Minimum 2 years of relevant experience
Strong customer service skills
Strong written and verbal communication skills
Highly detail-oriented and organized
Excellent interpersonal skills
Knowledge of medical terminology

Skills

Not specified

Benefits

Not specified

Schedule

Full time

Pay

Not specified