Patient Benefits Advisor 2 - Full Time - Doral, FL

Core Job Functions

• Greets every individual on the phone or in person with a smile and a warm, professional greeting.
• Congnates with appropriate scheduling department to schedule patient appointments when prior authorizations have not been obtained or have been denied.
• Aids departments with inquiries into the status of accounts, pre-certification, eligibility, financial estimates and department policies and procedures.
• Safeguards all patient information and all paperwork disposed of appropriately to preserve confidentiality.
• Safeguards all prior authorizations are obtained and fully documented prior to the receipt of services.
• Contacts physician offices to obtain missing patient information.
• Utilizes patient estimate tools and insurance company contacts to obtain accurate out-of-pocket estimates, documents these estimates, and generates estimate letters.
• Updates patient accounts as necessary with correct insurance information.
• Submits insurance referral documentation in a timely fashion.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Core Qualifications

• Education: High School Diploma or equivalent/relevant experience, certification or license.
• Experience: Minimum 2 Years Of Relevant Experience Required.
• Certification and Licensing: Refer To Department Description For Applicable Certification Requirements.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Knowledge, Skills and Abilities

• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• Teamwork: Ability to work collaboratively with others and contribute to a team environment.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.

Benefits

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Pay

The pay for this position is commensurate with experience and qualifications.

Schedule

The schedule for this position is full-time.