Patient Authorization and Referral Representative
This is a remote role.
About the role
The insurance verification position functions as an integral team member of the Revenue Cycle, providing account sponsorship: ensuring patient account reimbursement by obtaining demographic, complex insurance information, partnering with Care Management to provide clinical information, and ultimately ensuring the required authorizations are in place.
Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish Pre Service Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Responsibilities
- Obtain insurance verifications, referrals, and authorizations
- Partner with Care Management to provide clinical information
- Ensure required authorizations are in place for patient accounts
Requirements
- 1 year of experience in customer service or healthcare registration
- Previous healthcare experience in either a provider or payor site
Qualifications
- Required:
- 1 year of experience in obtaining insurance verifications, referrals, and authorizations
- Preferred:
- 1 year of related experience in a healthcare setting (e.g., financial counseling, insurance office)
- 1 year of experience with hospital precertifications
- Experience with Epic computer charting
- Experience with Availity and OneHealthPort payer sites
Benefits
Providence offers a comprehensive benefits package including:
- Retirement 401(k) Savings Plan with employer matching
- Health care benefits (medical, dental, vision)
- Life insurance and disability insurance
- Time off benefits (paid parental leave, vacations, holidays, health issues)
- Voluntary benefits
- Well-being resources
Pay
Pay range: $30.62 - $42.65 per hour. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and foster an inclusive workplace where diversity is valued, and everyone is essential, heard, and respected.
Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics, and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices, and continuing our more than 100-year tradition of serving the poor and vulnerable.
About The Team
Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah, and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound.
Whether through physician clinics, education, research, and innovation or other outreach, we’re dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings free from all forms of unlawful discrimination and harassment.
Requisition ID: 451611 | Full-time | Day shift | Remote