Patient Analytics Lead

About the role

You will act as a trusted analytics partner, delivering patient insights that inform decisions across patient services and specialty pharmacy programs. Working at the intersection of data, strategy, and execution, you will translate complex patient information into clear insights that drive meaningful action. Your work will improve understanding of the patient journey, program effectiveness, and operational performance, while supporting leadership decision-making.

Who you’ll work with

You will be working in a team that collaborates closely with commercial leadership, market access, patient services, specialty pharmacy partners, data operations, and technology teams. Together, you will shape how patient insights are used to improve experiences, optimize programs, and support business priorities. You will also lead external analytics partners and vendors to deliver high-quality solutions.

What you’ll do

• Deliver actionable patient insights driving clear decisions, priorities, and measurable business impact
• Design advanced patient analytics to answer strategic, operational, and program effectiveness questions, informing significant investment decisions
• Develop dashboards and reports communicating patient journey and program performance insights
• Integrate patient data across multiple sources to create holistic patient views
• Support leadership reviews (US and Global), business cases, and strategic recommendations
• Lead analytics vendors, ensuring timely delivery, quality output, and budget accountability

Education and Experience

• Bachelor’s Degree in Business, Science, Engineering, Math, Analytics or related field is required
• MBA or other advanced degree is considered an asset
• Minimum 8 years of post-bachelor’s experience is required
• Minimum 5 years of relevant experience within the pharmaceutical/biotech industry is required, ideally in commercial operations or commercial support function
• Immunology experience is considered an asset
• Working knowledge of statistical analytical techniques is considered an asset
• Power user of MS Office products (Excel, PowerPoint) is required, especially advanced Excel modeling skills and ability to author PowerPoint documents for management audiences
• Experience with IQVIA/similar data (Xponent, NPA, LAAD, OneKey), and CRMs (e.g., Veeva) is required
• Experience with Qlik Sense, Tableau, Power BI, and SAP is considered an asset
• Experience with SQL, relational data, and manipulation of large data sets is considered an asset
• Experience with longitudinal data (e.g., specialty pharmacy and patient hub) is considered an asset
• Experience in vendor management or equivalent budget ($500k+ annually) is required

Soft Skills

• Hightly motivated self-starter with ability to adapt and perform in a fast-paced environment
• Proven ability to lead and partner with various functional areas
• Team player with strong interpersonal skills
• Vendor management skills including contracting and negotiating
• Ability to work independently and take the lead role on assigned projects
• Excellent verbal and written communication skills

Salary Range

The reasonably anticipated salary range for this position is $ 148,000-194,300 per year. The actual salary offered will take into account related knowledge, skills, experience and location among other factors and may fall outside the expected range.

About Us

UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science. Why work with us? At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

Our Commitment to Diversity

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable federal, state, or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment, your employment with UCB, or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws, orders, and regulations. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on US-Reasonable_Accommodation@ucb.com for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.