Jobs · Healthcare

Patient Advocate (Part Time, Remote 1099)

Understood Care · United States · 1 wk ago
RemoteRemoteHealthcare$25/hrContract

Serving Members

Help members access care — finding providers, using insurance, scheduling

Assist with navigation issues: portals, referrals, applications, provider communication

Identify needs based on Social Determinants of Health and connect to resources

Cook with clinical professionals where appropriate (non-clinical support only)

Document interactions through the platform

What We're Looking For

  • 3+ years of member-facing experience in healthcare, social services, benefits navigation, care coordination, or advocacy
  • Working knowledge of the U.S. healthcare system and Medicare
  • Comfort working independently and exercising sound judgment
  • Comfort with technology platforms (EHRs, CRMs, messaging/scheduling tools)
  • Experience supporting older adults or those with complex needs
  • Spanish, Mandarin, or another language common among Medicare populations — a plus
  • Credentials like RN, CMA, or BCPA — preferred, not required

The Arrangement

This is a remote, part-time 1099 independent contractor opportunity.

You decide when and how often you're available — there's no guaranteed minimum hours, assignments, or compensation, and you're free to work with other clients.

We find contractors who offer ~10–20 hours/week, generally 9 a.m.–5 p.m. ET across at least three weekdays, tend to be best positioned for success and member continuity.

Rates are generally expected to fall within the range of $25 per hour, depending on the individual's experience, qualifications, availability, language capabilities, and the scope of services provided.

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