Patient Accounts Representative II - Patient Accounting

Billing & Collections Specialist

Bring your skills, make an impact, and help keep the revenue cycle rolling smoothly! Join our team where your attention to detail and insurance know-how will help ensure patients are billed accurately and accounts are closed with care.

• Taking the reins on daily billing of insurance claims and following up on outstanding balances (both payor and self-pay)
• Monitoring, reconciling, and resolving accounts like a pro — because clean books = happy team
• Navigating complex insurance systems and workflows with ease and accuracy
• Working with commercial insurance, Medicare, Medicaid, and special programs like a seasoned pro
• Acting as our go-to expert on third-party billing processes and regulatory compliance
• Keeping quality high and errors low — your work directly supports our mission and reputation

Tools Of The Trade

• A mix of electronic health systems, Excel, Outlook, and your trusty 10-key calculator
• Familiarity with 837i forms, ICD-10/CPT/HCPC codes, revenue codes, and HIPAA transaction sets
• A good grasp of medical terminology — no need to be a doctor, but bonus points if you can decode acronyms in your sleep

Qualifications

• An Associate’s degree (or equivalent experience – we value skill!)
• 2–3 years of experience in a hospital, physician’s office, or insurance billing role
• Knowledge of insurance reimbursement and government payors
• The ability to balance a spreadsheet and handle billing workflows with confidence
• The ability to communicate clearly — both in writing and over the phone — with patients, coworkers, and payors

Bonus Points

• A strong sense of ownership and curiosity
• The ability to work independently without losing your team-player spirit
• A sense of humor — because let’s face it, billing can be weird sometimes