Patient Accounting Generalist Mon - Fri 8:00A-4:30P

PRIMARY DUTIES AND RESPONSIBILITIES

• Includes verifying patient insurance benefits, creating billing accounts & key charges, payments and adjustments with a high degree of accuracy.
• Maintains batch files for reference and auditing purposes.
• Verifies insurance eligibility and coverage—documenting same in electronic medical record.
• Reviews demographic and insurance information from Patient Registration to ensure accuracy.
• Audits billing accounts to ensure accuracy with demographic information.
• Create patient billing accounts in the patient accounting software.
• Performs daily bed transfers in the patient accounting software.
• Provides coverage for Patient Registration as needed.
• Works with Financial Advisors to provide assistance with discharges, adjustments, and rosters.
• Safeguards a welcoming, safe and healing environment for each patient and family throughout the continuum of care.
• Recommends ways to improve the quality and delivery of services.
• Maintains confidentiality of company and patient information.
• Reacts productively to change.
• Performs other duties as assigned by Coordinator/Director.

Requirements

• High school diploma or GED is required.
• Minimum of two (2) years collections or other Accounts Receivable experience preferred.
• Intermediate computer skills including Microsoft (Outlook, Work and Excel) preferred.
• Experience with AS400 and medical software preferred.
• Ability to problem-solve, analyze, and interpret information.
• Excellent customer service skills and attention to detail.
• Ability to remain calm and supportive when dealing with hostile persons via communications.
• Ability to be open and culturally sensitive to a wide variety of patients’ experiences.
• Excellent written and oral communication skills with the ability to effectively speak, read and write in English.
• Ability to interact with co-workers in a collaborative and courteous manner while providing guidance, instruction, and training.
• If recovering, two (2) years of verifiable abstinence required with active participation in an appropriate twelve-step program preferred.