Patient Account Specialist: Billing & Patient Accounts- 7056

The objective of this position is to support the organization's goals by performing A/R and claim functions timely and accurately. Duties include:

1. Conducting collection follow-up activity on unpaid medical claims for Husky and Project Safe payer and back up to all other payers (as needed).
2. Performing accurate and timely billing of Project Safe claims, secondary claims, and crossover claims for all other payers.
3. Editing and rebilling claims, following up on denials, processing appeals, and ensuring claims are paid for Husky and Project Safe payer.
4. Posting paper insurance payments, CSSD, Wise, and Project Safe payments.
5. Interacting with CHR sites to update insurance information, follow up from previous emails, and re-enter corrected data into the billing system.
6. Completing monthly projects needed to keep EHR system updated as directed by the director of the department.
7. Reporting payer issues to the supervisor as appropriate.
8. Entering and maintaining client billing and financial information into the Credible billing system and other software programs as necessary.
9. Maintaining the integrity and accuracy of client financial and billing data.
10. Answering and appropriately handling incoming phone calls, addressing questions and concerns from staff, insurance companies, and other providers and clients.
11. Maintaining current working knowledge of third party payer requirements.
12. Maintaining the confidentiality of client related information.
13. Maintaining documentation in compliance with agency and program standards.
14. Participating in staff meetings, supervision, trainings, and other meetings as assigned.

Qualifications include:

• A high school diploma or equivalent.
• 1-3 years of demonstrated experience in billing and collection of unpaid claims, preferably in a medical environment.
• Experience with Medicare, Medicaid, and third party insurance preferred.
• No licensure/certification/registration required.

Why Join CHR?

• Award-winning workplace recognized as a Top Workplace for 12 consecutive years.
• Generous time off and retirement savings options.
• Comprehensive insurance and student loan repayment assistance.
• Education and tuition support programs.
• Career development opportunities and internal career fairs.
• Wellness program with annual wellness stipend and free premium subscriptions.
• Confidential counseling sessions and fun activities.
• Employee involvement in leadership luncheons and various agency committees.
• Weekly video updates and monthly newsletters.

Compensation starts at $19.28/hour minimum, with actual rates determined at the time of offer based on relevant experience and adherence to internal equity policy. Many positions offer program/location differentials and/or sign-on incentives. (For part-time positions, this range would be pro-rated based on hours worked.)

CHR is an equal opportunity employer and encourages all qualified applicants to apply.