Patient Account Associate Tier 1 (HB) Credit Balances

Essential Functions

• Identifies appropriate payment details and saves back-up as appropriate.
• Researches, validates, and makes adjustments to payment postings.
• Follows up in accordance with procedures and policies with an overall goal of account resolution.
• Initiates payer recoupments, payer refunds, and patient refunds where applicable.
• Navigates various payer claim portals and understands payer functionality.
• Interacts with others by effectively communicating both orally and in writing.
• Operates computers and other office equipment, as well as various computer software’s.

Skills

• Recognizing true overpayments from false credits
• Understanding Coordination of Benefits
• Understanding EOB
• Understanding Medical Terminology
• Payment Handling
• Effective written and verbal communication
• Computer Literacy
• Time Management
• HIPAA Regulations

Qualifications

• High School Diploma or equivalent (GED) required
• One (1) years of experience in hospital or physician back-end revenue cycle (Payment Posting, Billing, Follow-Up, Collections) required
• Knowledge of Medicaid and Medicare billing regulations required

Physical Requirements

• Operate computers and other office equipment requiring the ability to move fingers and hands.
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
• May require lifting and transporting objects and office supplies, bending, kneeling, and reaching.

Benefits

Intermountain Health provides a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Pay & Schedule

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.85 - $25.61

Location & Schedule

Location: Peaks Regional Office
Work City: Broomfield
Work State: Colorado
Scheduled Weekly Hours: 40