Patient Account Associate

Overview

Proud to be the only healthcare company in Baltimore to be named a “Top Workplace” for 14 years in a row and recognized in US Newsweek as “Best Nursing Homes”, FutureCare stands out as a leader in managing health care across a continuum of care. We are known for recognizing hard work and dedication and reward our team members for their compassion and care. We also offer a Competitive Salary, Excellent Benefits Package, Flex/Advance Pay, Paid Time Off, Tuition Reimbursement, Career Growth Ladder, Employee Referral Bonus Program, Employee Assistance, and matching 401K Plan.

Responsibilities

• Perform verification of medical insurances
• Input, review, and frequent maintenance of admissions data
• Conduct daily census reporting
• Review AR and communicate outstanding balances with residents/RP/POA as required
• Prepare and issue collection letters, including follow-up calls as needed
• Maintain resident funds accounts in accordance with State COMAR regulations
• Maintain resident confidence by keeping resident information confidential

Qualifications

• High school diploma or equivalent required; as well as college courses in accounting strongly preferred
• Must have computer experience (Microsoft Office including Word and Excel)
• Proven experience in medical collections highly preferred
• Effective communication skills- including written and verbal
• Excellent organization and time management skills
• Previous experience in a skilled nursing facility environment is a plus