Patient Account Associate

About the role

At FutureCare, our Patient Account Associate professionals are dedicated to ensuring all necessary requirements are met so that the facility will be paid for services rendered. This position is an associate to the Patient Account Coordinator with day-to-day processing and coordination of billing and receivable information between the facility and the Corporate Office.

FutureCare stands out as a leader in managing healthcare across a continuum of care, recognized as a “Top Workplace” in Baltimore for 14 consecutive years and named among “Best Nursing Homes” by US Newsweek. We value hard work and dedication, rewarding our team members for their compassion and care.

Responsibilities

• Perform verification of medical insurances
• Input, review, and frequent maintenance of admissions data
• Conduct daily census reporting
• Review AR and communicate outstanding balances with residents/RP/POA as required
• Prepare and issue collection letters, including follow-up calls as needed
• Maintain resident funds accounts in accordance with State COMAR regulations
• Maintain resident confidence by keeping resident information confidential

Requirements

• High school diploma or equivalent required; college courses in accounting strongly preferred
• Must have computer experience (Microsoft Office including Word and Excel)
• Proven experience in medical collections highly preferred
• Effective communication skills—including written and verbal
• Excellent organization and time management skills
• Previous experience in a skilled nursing facility environment is a plus

Benefits

• Competitive salary
• Excellent benefits package
• Flex/Advance Pay
• Paid Time Off
• Tuition Reimbursement
• Career Growth Ladder
• Employee Referral Bonus Program
• Employee Assistance Program
• Matching 401K Plan

Pay

Competitive pay range of $50,000 - $55,000 per year. The salary mentioned reflects the potential base pay range for this role. Bonuses or other incentives (if applicable) are offered separately and paid pursuant to the relevant program schedule.