Patient Access Training Specialist

Position Highlights

• Sign on bonus: Not specified

What you will do

• Training Program Development
• Customize Training Programs
• Incorporate Adult Learning Principles
• Conduct In-Person and Virtual Training Sessions
• Facilitate Onboarding for New Hires

What you will need

• Education: Associate’s Degree or 2 years relevant experience
• Experience: 2 Years Quality Assurance or training experience
• Exceptional written and verbal communication skills
• A strong understanding of the contact center environment and the role Quality Assurance plays in the attraction, retention, and performance of high-quality employee talent
• Technical skills and proficiency in the use of various presentation and analytical tools necessary for the creation of visually and verbally engaging content
• Knowledge of Training and Quality Assurance tools: Knowledge management, data, text or speech analytics, LMS, and other authoring and analytics tools

Benefits

• Career Pathways to Promote Professional Growth and Development
• Variety of Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retail Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Schedule

• Full Time: 8:00 am- 4:30 pm with some flexibility

Pay

• Hourly Pay Range: $24.86 - $37.29