Patient Access Specialist - Site Based (St. Paul)

Core Responsibilities And Duties

• Greets patients and families upon arrival to check-in area
• Provides quality, complete and timely registration and check-in of patients while accurately obtaining and updating patient demographic and insurance information
• Verifies insurance coverage and eligibility
• Obtains signatures on required consent forms
• Consults with clinical teams as needed to resolve patient needs
• Completes a wide variety of administrative tasks
• Connects patient and families with on-site amenities and assists in clinic navigation for an optimal patient experience
• Supports all inpatient admission and registration needs (St. Paul Clinic Only)

Qualifications

• High School Diploma/GED
• 1 year experience with customer service, administrative, or healthcare setting
• Advanced education (Associate or Bachelor’s) preferred

Knowledge, Skills And Abilities

• Knowledge & understanding of medical terminology
• Knowledge & understanding of commercial insurance carriers and standard insurance forms
• Strong computer aptitude including knowledge of Microsoft Office (Word, Excel, Outlook)
• Demonstrated strength in customer service, organization, attention to detail and the ability to work independently
• Demonstrated strong teamwork skills
• Demonstrated ability to multi-task and respond quickly/reprioritize changing needs

Compensation & Benefits

The hourly wage for this opportunity is $20.58/hour to $30.87/hour, with a median wage of $25.72/hour. Pay is dependent on several factors including relevant work experience, education, certification & licensure, and internal equity.

Hourly pay is just one part of the compensation package for employees. Gillette supports career progression and offers a competitive benefits package that includes a retirement savings match, tuition and certification reimbursement, paid time off, and health and wellness benefits for 0.5 FTE and above.