PATIENT ACCESS SPECIALIST - REMOTE

About the role

The Patient Access Specialist is responsible for financial counseling, collecting co-pays and deductibles, and providing financial assistance education to patients and their families. Duties include stat registering, scheduling appointments, completing registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generating the ABN, reviewing orders for compliance, completing MSP, obtaining financial and treatment consents, placing ordered medical procedures, obtaining pre-certification when applicable, while maintaining compliance with regulatory requirements.

Responsibilities

• Financial Counseling and Education
• Collecting Co-Pays and Deductibles
• Stat Registering and Scheduling Appointments
• Completing Registration
• Verifying Insurance Benefit Information
• Generating ABN
• Reviewing Orders for Compliance
• Completing MSP
• Obtaining Financial and Treatment Consents
• Placing Ordered Medical Procedures
• Obtaining Pre-Certification When Applicable
• Maintain Compliance with Regulatory Requirements

Requirements

• Customer Focus with Patience, Composure, and Compassion
• Effective Coping with Change (Deal with Ambiguity)
• Strong Time Management Skills
• Interpersonal Savvy
• Supporting Peer Relationships
• Expert Functional/Technical Skills
• Comprehend Hospital’s Financial Policies
• Secure Payment for Patient’s Hospital Liability
• Maintain Excellent Customer Service Standards
• Ensure Patient Confidentiality and Privacy Rights

Qualifications

• High School Completion / GED
• Associates Degree Preferred in Healthcare or Related Business Field

Skills

• Proficient in Windows-based Computer Technology
• Keyboarding and Typing at Least 25 WPM
• Medical Terminology Certification Preferred

Benefits

N/A

Pay

N/A

Schedule

Varied, Flex, Float, Weekends, Holidays