Patient Access Specialist - New Path

General Responsibilities

• Greeting, directing, and assisting patients and visitors in a professional, courteous, and efficient manner.
• Scheduling and registering patients, including the accurate collection of required data.
• Determining eligibility for services and counseling patients regarding payment policies.
• Monitoring and collecting monies due.
• Managing the waiting room atmosphere, keeping patients informed about wait times, and ensuring a comfortable and clean waiting area.

Minimum Qualifications

• Ability to provide strong customer service to a complex patient population.
• Good verbal and written communication skills.
• Basic bookkeeping skills - cash handling, posting charges, and deposits.
• Ability to navigate multiple computer software programs including EHR, Microsoft Office products, scanner, calculator, and multi-line telephone.
• Must be a self-starter and able to work with minimal supervision.

Preferred Qualifications

• Experience as a receptionist in a medical, dental, or social services setting.
• Strong bookkeeping or accounting skills.
• Strong working knowledge of Microsoft Word and Excel.
• Bi-lingual Spanish-speaking, reading and writing skills.

Terry Reilly provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.