Patient Access Specialist

Responsibilities

Meets with patient and/or patient's caregiver to exchange necessary information and documentation.

Provides explanation of visit, instructions, and addresses concerns and questions.

Communicates with referring provider's office, clinical department(s), and/or other appropriate personnel to exchange necessary information and determine schedule.

Verifies insurance benefits and obtains pre-certification/authorization as necessary.

Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.

Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.

Requirements

Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision.

Must be able to work in a fast-paced environment and take appropriate action.

Qualifications

Employees are our number one asset.

Skills

Recognition Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure.

Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.

Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.

Benefits

Medical, dental and vision coverage.

Access to 24/7 mental health and well-being support for employees and dependents.

Discounted gym memberships and fitness resources.

Free Care.com membership.

Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.

Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.

Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.

Employer-provided short-term disability and long-term disability with a buy-up coverage option.

Pay

$19.67 - $25.57 / hour. Pay is dependent on applicant's relevant experience

Schedule

Full Time, 0.00 hours per pay period (2 weeks)