Patient Access Specialist

Responsibilities

• Meets with patient and/or patient's caregiver to exchange necessary information and documentation.
• Provides explanation of visit, instructions, and addresses concerns and questions.
• Communicates with referring provider's office, clinical department(s), and/or other appropriate personnel to exchange necessary information and determine schedule.
• Verifies insurance benefits and obtains pre-certification/authorization as necessary.
• Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.

Requirements

Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.

Qualifications

• Full-time positions, several opportunities available.
• Pay range: $19.67 - $25.57 / hour. Pay is dependent on applicant's relevant experience.
• At UCHealth, We Improve Lives
• Work Schedule: Full-time positions, several opportunities available.
• Pay: $19.67 - $25.57 / hour.
• Location: Patient Access Specialist positions available in our ambulatory care settings, in primary care and specialty care clinics in South Metro Denver.

Skills

Employees are our number one asset. UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program.

Benefits

• Recognition Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure.
• Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
• Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.
• Health and well-being Medical, dental and vision coverage.
• Retirement and savings 403(b) plan with employer matching contribution.
• Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.

Education and career growth

• UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.
• Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.
• Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.

Other

• We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.
• UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.
• UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution.
• As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law.
• AF123 Who We Are (uchealth.org)