Patient Access Specialist 1-Fruitland Quick Care - 156976
At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. This customer service position is often the first person a patient encounters when entering the Fruitland Quick Care Clinic. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).
Schedule
Our clinic is open 7 days a week from 8a–8p. Shifts are 10 hours: 0745a–615p and 0945a–815p. Variable shifts and variable days.
Responsibilities
- Registration, scheduling, and referral coordination for patients
- Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
- Use a variety of technologies, tools and resources to support departmental workflows
- Other duties as assigned
Requirements
- Education: High School Diploma or Equivalent
Benefits
At St. Luke’s, caring for people in the communities we serve is our mission—and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. Benefits include:
- On-site massages
- On-site counseling via our Employee Assistance Program
- Access to the Personify Health Wellness tool
- Formal training and career development offerings to help you meet your career goals