PATIENT ACCESS SERVICES REPRESENTATIVE

Job Description

Provides administrative coverage at the front desk of the HIV and STD Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.

About the role

Facilitates accurate and timely completion of registration and all paperwork necessary for patient care. Receives all visitors and patients, answers the main telephone line, assisting callers or transferring the calls to the appropriate individual. Schedules all visits for the Hollings Radiation Therapy Center. Works closely with physicians, nurses and therapists to provide optimal ambulatory healthcare. Applies guest relations policy to all visitors, patients, physicians and co-workers.

Responsibilities

• Schedule appointments for clients from outside medical, hospital, correction systems.
• Take payments from clients for clinical services.
• Complete client registration and documentation.
• Schedule interpreters for clients.
• Retrive billing charges.

Requirements

• High School Degree or Equivalent
• 0-6 months of work experience

Qualifications

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Skills

Energetic and enthusiastic interpersonal skills.

Benefits

N/A

Pay

Hourly Pay Grade Health-20

Schedule

40 hours per week