Patient Access Representative (Weekend Days) - Emergency Registration

About the role

The Emergency Room Registration Representative is responsible for directing patients and visitors, obtaining benefits, eligibility, and authorizations for treatment. Duties also include entering information to complete the registration, obtaining signatures, collecting applicable patient liability, working assigned Work Queues, and answering incoming calls.

Responsibilities

• Direct patients and visitors
• Obtain benefits, eligibility, and authorizations for treatment
• Enter information to complete the registration
• Obtain signatures
• Collect applicable patient liability
• Work assigned Work Queues
• Answer incoming calls

Qualifications

• High School Diploma or equivalent
• Previous experience in insurance verification, patient access, or a healthcare-related field
• Knowledge of insurance terminology, plans, and billing processes
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills, both written and verbal
• Able to manage multiple tasks and work in a fast-paced environment
• Proficient with Microsoft Office Suite and experience with insurance verification or billing software
• Able to maintain confidentiality and adhere to privacy and regulatory standards
• Epic experience is a plus