Patient Access Representative | Sanford Medical Center Radiology | 20 hrs/wk
About the role
The Patient Access Representative is responsible for registering and checking in patients for Radiology appointments, ensuring accurate information and a positive patient experience. This is a part-time position with scheduled hours from 4:00 PM to 8:00 PM, though hours may vary based on staffing needs.
Responsibilities
- Greet patients & verifies demographics
- Create, scan & route documents or electronic forms
- Inform patients what the document is & capture signatures on necessary paperwork
- Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures
- Collections co-payments, pre-payments, and payments on account balances
- Work through the registration work queue to address and resolve registration errors or denied insurance claims
Qualifications
- High school diploma or equivalent preferred
- One year of work experience, preferably in a medical office setting
- Medical terminology helpful; customer service skills essential
- Six months' customer service experience desired
Benefits
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance.
Pay
$16.25 - $23.00 per hour
Schedule
Part time, 20.00 weekly hours
Department Details
This is a part-time position with scheduled hours from 4:00 PM to 8:00 PM, though hours may vary based on staffing needs.