Patient Access Representative | Patient Access | Full-Time | Variable

Responsibilities

• Checking patients in and out when they arrive/leave appointments
• Answering phone lines to address patient inquiries
• Documenting insurance information, personal information, payment methods and other important patient informations
• Keeping patient files updated
• Communicating important information and details to other medical care staff
• Contacting insurance companies regarding coverage, pre-approvals, billing and other issues
• Processing payments from patients
• Managing various types of paperwork, ensuring appropriate signatures are acquired
• Performing other clerical duties

Qualifications

• Education: High School Diploma or equivalent required.
• Working knowledge of medical and insurance terminology
• Customer service experience preferred
• Strong communication and customer service skills
• Inputting extensive data