Patient Access Representative - Part time
Essentia Health · Duluth, MN · 2 wk ago
On-siteHealthcare$17.8–$26.28/hrPart-time
Key Responsibilities
- Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision
- Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary
- Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue
- Maintains all assigned work queues according to supervisor’s instructions and guidance
- Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service
- Answers incoming phone calls, schedules appointments, and refers to clinical team as needed
- Sanitizes registration equipment between each use and restocks basic supplies
- Other clerical duties as assigned
Education Qualifications
Preferred Qualifications:
- Previous Patient Access Representative or Patient Scheduler experience
- Completion of Healthcare Business Insight’s Patient Access 2nd Level Certification Program within six months of hire date
Benefits
Employee Benefits at Essentia Health:
- Medical, dental, vision, life, and disability insurance
- Supplemental options to fit your needs
- 401(k) plan with employer contributions
- Professional development through training, tuition reimbursement, and educational programs
- Flexible scheduling, generous time off, and wellness resources
Job Location
Building F - Duluth Clinic - 3rd Street
Shift Rotation
Day/Eve Rotation
Compensation Range
$17.80 - $26.28 / hour
Union
DC USWA Main & Neighborhoods (DCUMN)
FT/PT Status
FTE: 0.6
Weekends
NO