Patient Access Representative I-Primary Care Clinic
Safety Statement
ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED.
Equal Opportunity Employer
ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.
Position Type
Work Shift: Please See Job Description For Details. Time Type: Full time
Department
Department: CC097212 Centralized Scheduling and Patient Access Center
Summary
Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.
Salary Range
Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications.
Additional Information
Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.
Required Education
No education requirements
Recommended Education
High school diploma or GED or equivalent
Required Work Experience
Entry Level - Experience Not Required.
Recommended Work Experience
Required Certifications:
- None specified
Recommended Certifications
None specified
Description
- Schedules all patient appointments and ensures referrals are obtained.
- Mets or exceeds expected productivity and accuracy standards.
- Greets and engages patients, families and visitors in order to provide a positive first impression.
- Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
- Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
- Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
- Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
- Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.