Patient Access Representative I, Full Time, Evenings, 6p-2a, Atlantic Heath Morristown Medical Center

About the role

Responsible for patient-facing registration and other associated tasks like information collection, validation, and requisitioning of orders and services. Participates in Insurance-related tasks including, but not limited to verification, collection of co-payments, and collection of associated paperwork. Ensures compliance with regulatory requirements and hospital policies and protocols. Acts as a liaison between patients, providers, payers, and other related stakeholders for all post-care matters related to account resolution.

Work Schedule

6 PM-3 AM

Principal Accountabilities

• Obtains and verifies patient information for registration.
• Maintains contact with third-party payers to determine reasons for outstanding claims and communicates to facilitate speedy payment of claims.
• Requests payment of financial dues from patient or guarantor.
• Obtains federally required and hospital related consents in a timely manner.
• Reconciles daily bank bags and posts dues collected and/or data entry or charge codes within the financial system.
• Ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) and works in various patient settings and locations.

Required Qualifications

• High School Diploma or equivalent.
• 0-3 years of experience in Patient Access, Medical Office, Health Insurance or relevant area.

Preferred Qualifications

• Bachelor's degree in Business, Accounting, Medical Administration or related field.

About Us

At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:

• Air Atlantic Health Morristown Medical Center, Morristown, NJ
• Air Atlantic Health Overlook Medical Center, Summit, NJ
• Air Atlantic Health Newton Medical Center, Newton, NJ
• Air Atlantic Health Chilton Medical Center, Pompton Plains, NJ
• Air Atlantic Health Hackettstown Medical Center, Hackettstown, NJ
• Air Atlantic Health Goryeb Children's Hospital, Morristown, NJ
• Air Atlantic Health CentraState Healthcare System, Freehold, NJ
• Air Atlantic Medical Group
• Air Atlantic Visiting Nurse
• Air Atlantic Mobile Health
• Air Atlantic Rehabilitation
• Air Atlantic Medical Group
• Air Atlantic Visiting Nurse
• Air Atlantic Mobile Health
• Air Atlantic Rehabilitation

Summary

Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

Note

In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

EEO Statement

Air Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran.