Patient Access Representative I
Position Summary
Responsible for creating the first impression of the organization's services to patients and families and other external customers. Performs outpatient scheduling, registration for all patients (emergency, ambulatory, and inpatients) and collects proper data, documents, and signatures to ensure hospital bills will be paid by third party payer or the patient. Serves as first point of contact for physician offices and other customers regarding scheduling procedures at ECU Health.
Minimum Requirements
- High School or Equivalent (GED) or higher is required
- Associate Degree: preferred
- Bachelors Degree: preferred
- 2 years Customer Service is required
- 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred
- Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
- Basic computer skills
Pay
$16.00 - $22.86
Schedule
Monday and Wednesday from 6:30 a.m. to 5:00 p.m., 20 hours a week, no nights, weekends, or ECU holidays.
About ECU Health Medical Center
ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.