Patient Access Representative I 10:30am - 7pm

About the role

The Patient Access Services Representative reports to the Patient Access Services Manager. Under general supervision, this role provides high level customer service while facilitating accurate and timely completion of registration, verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services.

Responsibilities

• Reviews and verifies all payment methods available (insurance, self-pay, agency) and patient insurance information.
• Works with patients to set up payment arrangements and to arrange/apply for assistance programs.
• Affixes co-payments and deductibles and solves basic billing inquiries.

Requirements

• High school diploma or equivalent (GED)
• 1 year of customer service experience

Qualifications

• Ability to interpret and apply financial procedures and regulations preferred
• Previous experience with hospital information systems or word processing preferred

Skills

• Energetic
• Enthusiastic

Benefits

The Medical University of South Carolina offers an inclusive environment where all employees are valued and respected. We are committed to fostering a diverse and equitable workplace where everyone can thrive.

Pay

Hourly pay rate is determined based on experience and qualifications.

Schedule

Regular full-time schedule of 40 hours per week.